If you later decide to return your order, the shipping cost will be
calculated and subtracted from the amount
refunded to you.
Order must ship to an address within the 48 continental
United States of America. This offer is not available in Alaska or Hawaii.
Free shipping orders ship by the lowest cost
shipping method, which is usually DHL via USPS (DHL
@ Home).
This free shipping coupon may not be combined with any other coupon offers.
To avoid delays, please do not include any PO Box address.
The only exception would be where the PO Box is
the only deliverable address you have. We are not responsible for replacing products shipped to
undeliverable addresses.
After leaving our warehouse, the estimated delivery time is 3-9 days.
Delivery times are not guaranteed.
Items
weighing 10 pounds or more do not qualify for
any free shipping offers.
Shipping costs will be removed from these
items when the coupon code is applied, but
will be manually added back to the order
after the order is submitted. Adding these
items to a free shipping order will cause
your order to be delayed because we will
have to get your approval of the shipping
costs before we ship the order. We recommend
placing a separate order for these items.
These items are clearly identified on our website
with the following brown truck image:
You will not receive free shipping on any item
with the brown truck image. There is no limit to
the total weight of your order but there is a
limit to the weight of the individual items in
your order. If your order
includes any items weighing 10 pounds or more and you apply the
free shipping coupon, our website will remove
the shipping costs and it will appear that you
are receiving free shipping but your order will
not be shipped until we have manually added the
shipping costs back to your order. You will not
receive any phone calls from us regarding this
but you will receive an email letting you know
the shipping costs were added to your order.
If these terms are acceptable, you can qualify for this free shipping offer by first adding
items to your shopping cart totaling over $300.00. When you view your shopping cart contents,
you will see a box displayed under the shopping cart where you enter the coupon code word
for this offer: freeshipping
The coupon code word is all one word with no spaces and is not case sensitive.
Enter the code, then click the 'Apply' button. You can then continue shopping or go to checkout.
When you get to the shipping options screen, select UPS Ground, which will
show zero cost and your order will be shipped for free! Other shipping methods are available
at the normal prices.
For more
information about how we calculate shipping
costs, visit our
shipping page.
Still Need Assistance?
If you still require assistance to complete your order,
please contact our customer service department. To contact us by phone, call our office
at 678-679-1127. Or if you are located inside the United States, call us toll free at
800-401-9931. Our office hours are 9:00 AM until 6:00 PM EST Monday through Friday and
10:00 AM until 4:00 PM EST on Saturday.
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